Netflix Error m7361-1253: Five Instant Fixes- (July, 2022)

Last updated: July 6, 2022 by Oscar Frost


Netflix is all fun and chill until you encounter an ugly error code pasted on a black screen of doom. If you primarily use your Windows computer to watch American Netflix, you’ve probably experienced a few errors over time.

Error code: m7361-1253 is a Netflix error that indicates a problem with your internet browser, most commonly Chrome. According to Netflix, this error is indicative of a network connectivity problem, preventing you from reaching the Netflix servers through your browser.

The good thing is, the problem has a few easy fixes which I’m going to explain below for the sake of good ol’ Canadian niceness.

Solution#1: Update Chrome

In more than 90% of the cases, this error can simply be resolved by updating your Google Chrome browser. If you don’t know how to do that, there’s nothing to be ashamed of! That’s what I’m here to help you with:

  • Select the three vertical dots on the upper right corner of Chrome
  • Click on Help > About Google Chrome
  • Chrome will show the current version of the browser and automatically install new updates if available
  • Click on Relaunch to finish the update process.
  • After relaunching Chrome, try visiting Netflix again.

This should fix the problem.

No luck? Hmmm. Don’t worry. There are more ways to deal with this pesky issue.

Solution#2: Restart the Computer

The oldest troubleshooting advice since the invention of computing still works in many cases today, including this Netflix error.

Simply shut down your computer completely for 2 minutes, turn it on again, and try accessing Netflix. Don’t feel surprised if this actually works. It worked for me! J

Solution#3: Hardware Acceleration

Chrome has a hardware acceleration enabled by default, but this feature can cause it in some cases. Hardware acceleration allows Chrome access to your GPU which helps enhance performance and improve user experience.

Since the m7361-1253 error is primarily a Chrome-related issue, it’s sensible to try tinkering with Chrome’s hardware acceleration.

I suggest disabling hardware acceleration and re-enabling it to fix the issue. Here’s how you can do that:

  • Click on the three vertical dots in the top right corner of Chrome
  • Click on the Advanced drop-down menu on the left
  • Select System
  • Toggle off Use hardware acceleration when available
  • Wait a few seconds and toggle on Hardware acceleration again
  • Restart the Chrome browser and try Netflix again

Still no luck? Try the next tip.

Solution#4: Clear Browser Cookies

If the above steps didn’t work for you, there’s one last thing you can try before you give up: clear Chrome cookies.

Follow the steps below to clear cookies:

Warning: Clearing cookies will sign you out of most websites, so make sure you remember your login details for all websites before attempting this.

  • Open Chrome and press Ctrl+H
  • On the left menu, click on clear browsing data
  • In the time range, select All time and check the “Cookies and other site data” box and click Clear data.
  • Visit Netflix and try watching your favorite shows.

Now I REALLY hope this works for you because I’m running out of ideas.

Solution#5: Contact Netflix Support

If nothing else worked for you, then you’ll just have to get over the shyness and give reach Netflix’s customer support over live chat or call. Keep the error code m7361-1253 in mind and tell them the code.

This will both of you a lot of time and they will be able to offer help much faster if they know exactly the problem that you’re facing. Netflix customer support is generally quite helpful. Failing all the above methods, this one should definitely work for you.


The Netflix m7361-1253 error can usually hope ally be resolved with the above steps as it is quite a simple technical issue in nature associated with Google Chrome.

Do you have any experience figuring out the solution to this error? I’d love to hear your tricks and tips. Share it with me in the comments below.

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